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Troubleshooting

System, component, or pump problem?

My tables water flow is slow/not working

If your Salad Table water feed lines aren't flowing like they should, follow these simple tips in the video below and you'll be up and running again in no time. You may even find it reduces any excess noise from your pump by clearing the lines as wel

How to fit Salad Tower sections

The video below shows how to change Salad Tower sections that have had flow issues. Please contact us if you you require new sections / layers.

Large roots blocking your channels?

Some larger varieties of plants can grow large roots which could block your system. But don't worry, here's some simple tips on how to solve the problem.

My Kitchen Garden pump is not working properly

Your Kitchen Garden Pump is very quiet when running and may be very difficult to hear. It turns on automatically for 15 minutes and off for 45 minutes and repeats this cycle 24/7. Please note - the pump will NOT operate for 45 minutes after power is

Pump Warranty

All pumps and pump power adapters sold through The Salad Table come with a 6 month warranty (with conditions below). Pumps replaced under warranty will be returned to The Salad Table for further investigation and may be subjected to reversal if it is

Problem solving Premium Salad Table pump issues (Medium & Large)

If you are experiencing a pump problem please carry out the troubleshooting steps below:If there is a filter in the front of the pump remove and clean as requiredleave the front cover and filter off for the following checksremove the pipe from the pu

Pump Troubleshooting Videos

Do this simple pump modification if you have a filter included. It will save on unnecessary maintenance. This is only for models containing the small low voltage pump pictured in the video below:. If your pumps stops, try this:.

Problem solving Mini Salad Table, Tower or Vertical Salad Table pumps

If you are experiencing a pump problem please carry out the troubleshooting steps below (and refer the troubleshooting videos in this section) -. Note - the filter included with your Salad Table can be modified by removing the clay balls and the fine

Got leaks?

The most common cause of leaking is due to large a root system creating a blockage in the channel with a resultant overflow that travels to the lower end of your Salad Table. This gives the impression that your end cap is leaking (which is a very rar

How do I tighten up my Kitchen Garden's light?

If your Kitchen Garden light keeps on sliding down, here are simple tips to keep it in place. All you need is a pair of mole grips to squeeze the middle part of the pole lightly. Keep in mind to always test after you squeeze to adjust accordingly. We

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